All Episodes
Episodes
Dealer Advocacy: Crystal & Luis Aguayo Join in Studio
When dealers find themselves stuck in no-mans-land on matters of technology, etc., who will advocate on their behalf? In this White Hat Wednesday broadcast, Crystal and Luis Aguayo, co-founders of ScopeXpros join us...
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In Marketing, What/Who Is Your Avatar in BHPH or LHPH?
Who is your target BHPH/LHPH customer??? To begin to shift your marketing efforts from a "shotgun approach" to a more efficient one with rifle-like precision, it is important to identify your ideal customer. In this...
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Hiring Management: VA Dealer Blake Brown Discusses Her Search
Are experienced managers with no BHPH background going to be effective??? Virginia BHPH dealer Blake Brown is looking to hire a GM/COO. She joins this Friday broadcast (11am EDT) to share her thoughts on the...
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Weds: "Tip o' the (White) Hat" to BHPH Thought Leader Rick Reeves
On this White Hat Wednesday, we're taking time to recogize the "good guy" contributions of retired consultant and trainer Rick Reeves. Dating back to the 90's, many dealers across the US adopted Reeves' DCF program to...
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Top 10 Questions We Should Be Asking in BHPH & LHPH At This Time
What are the RIGHT questions to ask on behalf of BHPH & LHPH dealers at this particular time? What do dealers most need to know be successful in the months and years to come. On this Monday broadcast, we'll list...
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Friday's Hot Topics: Private Money, Delinquency Policy, Etc.
Private money for BHPH/LHPH continues to be a hot topic among dealers. In this Friday episode we'll offer our perspective on the pros and cons and how to make private money work well for both you and the investor(s)....
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White Hat Wednesday: Selling Trust (and Acquiring It)
As business owners, would you buy, store, and leverage trust if you had a supplier? Would you like to have large bottles of it on the shelves, for ready use in times of need? If so, what would it be worth to you?...
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Monday: Our 'Red Hanger' Story About Customer Service
As business advisors, we notice excellent customer service. Of course, we encounter poor service as well. In this Monday broadcast, we'll share how one small business has earned ours in a way that we can't imagine...
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February's BHPH Volume: Making a Bold Statement to the Finance Sector
For many, BHPH sales volume (or should we say 'finance 'volume') reached record levels in February. On this Friday broadcast, we'll share the numbers coming in and share some perspective on what it suggests for the...
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Attorney Allison Harrison on "Triggering Terms" in BHPH/LHPH Ads
Are regulatory agencies (federal and/or state level) checking out dealer ads? What avoidable mistakes might you or your team be making when promoting financing? Ohio attorney Allison Harrison joins this White Hat...
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Static Pool Analysis: How, When & Why
[Actual dealer results] In this Monday broadcast, we'll analyze 4 years of February results from an actual dealer to illustrate how to perform the actual analysis. In doing so, we'll explain when the results are...
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Wow! The Early BHPH Volume Numbers for February!
Without adjusting underwriting, some dealers set new BHPH volume numbers. In this Friday broadcast, we'll review the results (including applicant scoring and deal structure) from a couple of dealers. Plus, we'll share...
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