Let's Talk Shop! No, Literally, Let's Talk BHPH Service Departments

In this Friday episode, we're talking shop ... in the literal sense. We'll discuss service departments in Buy Here Pay Here, Florida dealer Rich Pratt joins to share his growth story and the challenges he has faced along the way when it comes to reconditioning incoming inventory AND supporting customers after the sale. He has also seen the recently-released Tote the Note Podcast episode with Brent Carmichael (NCM Associates) called "Hardest Questions in BHPH: Should I Have a BHPH Service Department?" We'll get his take on those ideas as well.

Where to Find the BHPH Morning Show (including video)

Join the chat LIVE on YouTube, Linked or your favorite BHPH group on Facebook! Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.