Collection Calls - Dos & Don'ts with Expert Guest Maggie Pugesek

d live 3 hours ago What collectors say (and HOW they say it) can be the difference between getting payment commitments and, well, something much worse. Expert coach Maggie Pugesek with C&M Coaching returns to recap actual collector calls and offer tips for making a better connection enjoying more "customer success.

Find the BHPH Morning Show on Video (Live or Archived)

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.