All Episodes
Episodes
Monday: Reporting LIVE from Las Vegas and the NIADA Convention
Acting today as your BHPH roving reporters, we'll share the latest from Las Vegas - the site of the 2024 NIADA Convention. Tune in for updates on today's important vote regarding the confirmation of the...
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All Eyes on Monday's Vote: One Oklahoma Dealer's Perspective
Monday's vote in Las Vegas may prove to be historic. Our widely-respected dealer guest, Shawn Richardson, joins to discuss the upcoming confirmation of NIADA's President-elect. This vote is different than most years....
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White Hat Weds: Had It With Your BHPH or LHPH DMS?!
Considering a DMS switch? On the heels of an awful experience with a well-known provider, we're bringing this subject around again. There are some important questions to ask before signing on - best asked of the...
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NIADA Board President Gordy Tormohlen's Year in Review
We know Mr. Gordon "Gordy" Tormohlen. You should, too. His tenure as Board President of the National Independent Auto Dealer's Association (NIADA) wraps up in exactly one week. On this Monday broadcast, we'll catch up...
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Better Hiring Decisions: Guest Tim Evans on What's Worked for Them
Dealer Tim Evans (SC) is among those to speak at the NIADA convention in a few weeks. As someone who has worked for years to improve his company's hiring practices, Tim will join this Friday broadcast to offer some...
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Choosing Vendors: One Often-overlooked Quality
The expo hall at the this month's national convention will be full. In a matter of days, dealers will be walking the aisles and sizing up the options when it comes to providers - GPS, DMS, transport companies, auction...
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Slow(er) Sales: What Does It Really Cost Us in BHPH/LHPH?
True of false? The impact of sales volume in BHPH is very different than it is in the retail/cash business. We think 'true.' In this Monday broadcast, we'll talk through the math of "delayed" sales in BHPH and LHPH....
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BHPH Down Payments: Averages & Strategies
How much down payment is typical? Percent of price? Percent of cost? And how flexible can you afford to be and still have a successful loan? In this Friday broadcast, we'll share the numbers and what dealers have to...
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White Hat Weds: My Consulting Journey (Pt 3 of 3) - From Green to Gray
Final episode of recapping the "things I've learned" on my consulting journey. We'll wrap up with more of the "squiggly lines" (intangible) elements, fitting for a White Hat Wednesday. We'll talk about some of the...
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Part 2: My Consulting Journey - From Green to Gray
More "things I've learned" in my consulting career. On this Memorial Day episode, we'll review the list of some of the more significant lessons and how they can (and do) help dealers today. This holiday episode also...
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From Green to Gray: My Consulting Journey in Buy Here Pay Here
"Consultant" and "Trainer" first appeared on my business cards in the September of 2000. Oh, the things I have learned since then! This Friday episode will focus on "What I knew then" that is still true today.
Find...
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White Hat Weds: Introducing Appendix I (Integrity)
This used car industry has a chance to make an important statement. To do so, making it about more than "him" or "her" or even "dollars and cents" will be the fastest way to achieve the most. Join this LIVE episode of...
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