All Episodes
Episodes
The 'White Hat' Way to Say 'No' (Without Losing Customers)
It's an interesting line we walk in the Buy Here Pay Here business. Naturally, most dealers want to help their customers. Some struggle to close the flood gates once they've been opened. In this White Hat Wednesday...
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Artificial Intelligence: A Win for BHPH/LHPH/Indy Dealers?
Guest Fred Lennartz joins to discuss his recent article in NIADA's BHPH Dealer magazine on the ways artificial intelligence (AI) has, is, and will impact the used car industry. We explore the ways that BHPH dealers...
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Latest from the World of BHPH/LHPH with Brent Carmichael
Brent Carmichael, the well-traveled 20-group moderator, consultant and trainer, joins to share his perspective on recent development in the industries of Buy Here Pay Here (BHPH) and Lease Here Pay Here (LHPH). After...
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Collection Calls - Dos & Don'ts with Expert Guest Maggie Pugesek
d live 3 hours ago What collectors say (and HOW they say it) can be the difference between getting payment commitments and, well, something much worse. Expert coach Maggie Pugesek with C&M Coaching returns to...
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The Price We Pay for Higher Prices (in BHPH)
]Note from Co-host Jim Rhoads: I failed to mention during this live broadcast that dealers who offer leasing do NOT experience the same impact from sales tax and income tax. For clarification, please contact me...
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Lead Conversion: Dealers Casey Litaker (NC) and Nathan Syme (AL) Join to Discuss
What numbers should BHPH and LHPH dealers watch and expect when it comes to lead conversion and closing ratios? What are some ways to improve results and win more sales? Two Buy Here Pay Here dealers, Casey Litaker...
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'White Hat' Approach to BHPH/LHPH Leads
As we know in finance, a lead or prospect is not the same thing as an applicant. In this White Hat Wednesday episode , we'll review recent Facebook poll results and offer an approach that can result in more and better...
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Longevity Bonuses? Christmas Bonuses? Some Last-minute Ideas for 2023
About to write bonus checks for Christmas? How about rewarding longevity and doing something to reduce employee turnover in your BHPH or LHPH operation?! In this Friday episode, we'll offer some last-minute...
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Social Media Marketing for BHPH ... What's Hot?! What's Not?! Anamaria Beck Joins
Looking for more clicks and apps? Guest Anamaria Beck joins to talk Facebook and social media advertising. As a digital marketing expert who works with Buy Here Pay Here dealers in multiple states, Anamaria can offer...
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BHPH/LHPH Collections Good? These 4 Key Performance Indicators (KPIs) Don't Lie
Is your BHPH/LHPH portfolio performing well? If so, by what measure? Delinquency is definitely not the best indicator. In fact, it's not even in the top 4 of our suggested Key Performance Indicators (KPIs). Tune in to...
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"Buyers & Sellers Pledge" - White Hat Way's New Pre-closing Form
Called the "Buyer's & Seller's Pledge," this new form is meant to be a short pre-closing agreement to help start the business relationship from a place of commonality and trust. For dealers who wish to do business...
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Announcement: White Hat Way Adds Third Founding Sponsor!
Another domino! Who is it?! Join this 74th episode of White Hat Wednesday as we introduce the 3rd Founding Sponsor of White Hat Way. Like the first two (LHPH Capital & DealerRE), this company continues to carry an...
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