All Episodes
Episodes
Team Access: A "Need to Know" Basis
Some things are much easier done than undone. Information access for management and other team members is among those things. In this Monday episode, we'll discuss hierarchy, internal controls and the vulnerabilities...
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Outsourcing in BHPH: Pros and Cons
Could outsourcing (BDC/sales, collections, insurance verification, etc) make sense in your situation? Could it even be a missing link for scaling and growth? In this Monday episode, we'll share our perspective after...
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Dealer Panel: The "Knowledge Gap" with BHPH Customers
Tyler Simmons (TX), Candice Price (NE) and Russell Moore (TX) are panelists in a discussion about the "knowledge gap" or financial literacy in the Buy Here Pay Here customer segment. What are the numbers? How did we...
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Who Breached the Contract?! You or the BHPH Customer?
As "sideline observers" (not attorneys), we see many situations described that could lead to legal action. In some of those cases, the dealer could be the plaintiff. But, in others, the dealers just might land in the...
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How "White Hat" Buy Here Pay Here/Lease Here Pay Here Dealers Win More Customers
Winning/earning more customers in BHPH has some science to it. In introducing White Hat Way as a business approach, we find ourselves speaking to the (often less provable) intangible elements. In this WH Wednesday...
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Aging & High Cost BHPH Units - Finance or Wholesale Them???
As long as there has been Buy Here Pay Here dealerships, dealers have wrestled with this question: "When I own a car for too much and it hasn't sold, should I wholesale it at a loss and take the wholesale hit? Or...
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Bill Neylan (TaxMax) Recaps the '23 Refund Season and Offers Tips for '24
TaxMax has been serving the BHPH industry for decades. On this Friday episode, Pres/CEO Bill Neylan joins to share the results from the 2023 tax refund season and offers suggestions for a successful 2024.
Find the...
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White Hat Weds: Creating a Legacy/Impact Business in BHPH
What is a legacy/impact business and how do I build one? And why? Join this White Hat Wednesday broadcast as we offer ways BHPH dealers can leave the industry better than they found it, all while making a great...
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Fact or Fiction? Future of BHPH/LHPH Includes Lower APRs
Will BHPH/LHPH eventually move to lower APRs? While hard to imagine in the current day of rising interest rates and cost of money, this is an interesting scenario to contemplate. We'll offer our 2 cents on the future...
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4 Simple Steps to Faster BHPH Inventory Turn
Want more BHPH sales??!! Faster inventory turn?? Tune in for this Friday episode to hear hot tips for moving more metal! [Hint: As a dealer, some might be hard to hear]
Find the BHPH Morning Show on Video (Live or...
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Major Announcement on Our 200th Episode!!! Tim Byrd and Tim Lawrence Join ...
Tim Byrd (DealerRE) and Tim Lawrence (LHPH Capital) join our 66th White Hat Wednesday to publicly announce their financial commitment to the advancement of White Hat Way! As founders of WHW, Michelle and I are excited...
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Top Techniques for Getting More Down Payment at Delivery
There are lots of reasons to get more down payment from every Buy Here Pay Here buyer. In this Monday episode we'll offer at least 5 tips for asking for (and getting) more down payment which ultimately benefits both...
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