The BHPH Morning Show

The BHPH Morning Show

Hosted by: Jim & Michelle Rhoads

Join Jim and Michelle as they discuss the news of the day in the Buy Here Pay Here (Subprime Auto Finance) world. Decades of experience in the industry create a rich conversation about what matters most to dealers...

All Episodes

Episodes

Top Techniques for Getting More Down Payment at Delivery

There are lots of reasons to get more down payment from every Buy Here Pay Here buyer. In this Monday episode we'll offer at least 5 tips for asking for (and getting) more down payment which ultimately benefits both...
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Policy/Goodwill Repairs - How Do I Make It Stop?!

Some call it "policy work." Others might say "goodwill repairs." These are mostly repairs made not long after the sale for items not covered by a warranty or service contract. Different than sidenote repairs (to be...
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Running Credit Reports in BHPH - Pros & Cons

Should BHPH dealers be running credit reports? In this White Hat Wednesday episode, we'll share what we hear from dealers on both sides. Some of the perspectives may be surprising. Find the BHPH Morning Show on Video...
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"Playing with Blocks!" Your BHPH 4-Square in 2023

Costs are up ... raise the prices, right??? The term is now too long, so raise the payment. Isn't that the way it has to happen? Let's find out together! Join this Monday episode as we "play with blocks" inside the...
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Jared Halsted Joins for a Conversation Around BHPH Sales and Transaction Volume

** LIVE FROM PHOENX ** In past episodes, we've talked about the widespread "friction" that exists between BHPH dealers and their customers. In this Monday episode, friend of the Morning Show and departing AZ...
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Omaha's Candice Price Shares Her "White Hat" Dealer Story

She's a difference-maker in her community. We're excited to have eastern Nebraska dealer Candice Price tell the story about how real estate led her to automotive and BHPH. She and her partner finance cars and help...
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Jack is Back! We're Talking Protection of Lien-holders

BHPH dealers are understandably frustrated about the losses they experience despite being listed as lien-holder on the title. Dealer Jack Carter joins to discuss problems with insurance claims and sales to junk. Find...
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How to Win More "Sticky" Customers in Buy Here Pay Here

Let's look at some great "ads!" In our polls, dealers confirm that being trusted translates into more sales. And, we know that the first step in being trusted is becoming KNOWN. In this Friday episode, we'll show how...
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Guest Tommy Brandis Talking MARIADA Convention & Regional 20-Groups

PA dealer and long-time MARIADA leader joins to provide a run-down on their upcoming convention in Atlantic City. He will also introduce the effort to form regional 20-groups. Plus, Bret Buike (#buckeyebret) joins at...
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White Hat Way: What Can It Do For You As a BHPH Dealer?

Folks are starting to better understand what White Hat Way can mean for the BHPH industry, starting with dealers. They are beginning to see the possibilities. In the White Hat Wednesday episode, we'll do our best to...
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Guest Jason Goodman: Tactics for Converting More BHPH Leads into Buyers

Jason's back! And this time we're going tactical. Don't miss the chance to hear this lead management guru explain how his team uses very specific tactics to move customers through the process - from the first inquiry...
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Risk in BHPH: What Is Real and What Is (Mis)Perceived

Whether talking to a potential investor or a new acquaintance at a dinner party, there is an often-incomplete perception of the Buy Here Pay Here business. Tune in to hear what we see as the very real and the...
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