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Episodes
Need a Business Plan for Capital? Here's a Better Way ...
Some capital providers and lenders will require a business plan in order to provide funding. Private investors and potential partners will surely expect to see one. But, where is the best place to start? In this...
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In BHPH: Comparing Collateral Recovery (CRR) to Roll-forward
For portfolio performance, there's a problem with leaning too heavily on Collateral Recovery Rate (CRR), at least in a BHPH world where simple interest is most common. In today's episode, we'll break down the CRR...
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John Frullo (TxIADA) Joins a "Truth About Trust" Conversation
Texas' IADA Executive Director John Frullo joins this White Hat Wednesday on the week that Jim's article on "The Truth About Trust" is scheduled for release in the Association's Texas Dealer Magazine. Other friends of...
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Welcome to 2024 ... Expect Big Things in BHPH & LHPH!
From our vantage point, 2024 looks to be a year of prosperity in the Buy Here Pay Here (BHPH) and Lease Here Pay Here (LHPH) segment of auto financing.
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Our 2023 Recap: Bootstrapping Challenges, Progress, & Much More!
There are years that are uneventful - humdrum. Not 2023, at least not for us! It has been a year of setbacks, epiphanies, progress, team-building, breakthroughs, and many firsts! As we think about our year, we can't...
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White Hat Weds: Private, Dealer-only Facebook Group NOW LIVE
In Santa hats, we briefly announced on Christmas day the (vetted and private) Principals-only Facebook Group as our gift to dealers. The group is active and the dealer-to-dealer dialog has begun! In this White Hat...
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Announcing Our Gift to BHPH & LHPH Dealers
In this brief, Christmas-day episode, we announce our gift to Buy Here Pay Here (BHPH) and Lease Here Pay Here (LHPH) dealers. [Spoiler Alert: It's a VETTED and PRIVATE Facebook group for Dealer Principals Only. No...
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'We Owes' and Post-sale Repairs in BHPH & LHPH
For some dealers in Buy Here Pay Here (BHPH) and Lease Here Pay Here (LHPH), repairs as a condition of the sales and post-sale "goodwill" repairs can be a big drain on the bank account. In this Friday episode, we'll...
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The 'White Hat' Way to Say 'No' (Without Losing Customers)
It's an interesting line we walk in the Buy Here Pay Here business. Naturally, most dealers want to help their customers. Some struggle to close the flood gates once they've been opened. In this White Hat Wednesday...
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Artificial Intelligence: A Win for BHPH/LHPH/Indy Dealers?
Guest Fred Lennartz joins to discuss his recent article in NIADA's BHPH Dealer magazine on the ways artificial intelligence (AI) has, is, and will impact the used car industry. We explore the ways that BHPH dealers...
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Latest from the World of BHPH/LHPH with Brent Carmichael
Brent Carmichael, the well-traveled 20-group moderator, consultant and trainer, joins to share his perspective on recent development in the industries of Buy Here Pay Here (BHPH) and Lease Here Pay Here (LHPH). After...
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Collection Calls - Dos & Don'ts with Expert Guest Maggie Pugesek
d live 3 hours ago What collectors say (and HOW they say it) can be the difference between getting payment commitments and, well, something much worse. Expert coach Maggie Pugesek with C&M Coaching returns to...
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