All Episodes
Episodes
Pro Tips: What Exactly is a "Bad Lead?"
Former dealer and current outsourcing specialist Jason Goodman joins to discuss lead management. In particular, we'll ask this sales specialist how to approach all leads. When are they bad? Cold? Dead? We'll also get...
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Talking Static Pools (Repo Analysis) with GA Dealer Jack Carter
After a recent conversation in the private BHPH Boardroom group on Facebook, we reached out to have dealer Jack Carter bring the subject of static pools to the Morning Show. Lots to talk about here! What exactly are...
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White Hat Weds: Bret Buike - Raising Money and Awareness for a Great Cause
As he did last year, Bret Buike has accepted the #gogginschallenge to demonstrate a personal commitment and to support some charitable organizations near and dear to his heart! See the comments to find the GoFundMe...
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White Hat Weds: Seeking BHPH Growth or Progress? Think Impact Over Goals
Goal-setting in business management is a common practice. But how is the "buy in" from the team? How has the success rate been with past targets and goals? On this White Hat Wednesday, we'll introduce an alternate...
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The Problem(s) With Pricing From Cost in Buy Here Pay Here
Double it and add a thousand??? We're well into the 21st century. We can do better. In this Friday episode, we'll offer an alternate approach and start a MUCH BIGGER conversation around the vehicle/collateral value vs...
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White Hat Weds: Operating Outside "Pay to Play" in BHPH
In a "pay to play" environment, there are winners and losers - insiders and outsiders. In this White Hat Wednesday episode, we'll talk through how dealers in BHPH pay a different kind of price for not joining "the...
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Repo & Charge-off Methods - 3 Reasons It Matters to Your BHPH Operation
Ask 3 dealers ... they may all have a different method of handling their repos. Some wait for the repo to sell before charging-off the account. Others book the repo at a value and charge-off the account once it is...
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Ego In Business - the Good, the Bad & the Ugly
We all navigate life (and business) with some degree of ego. How can we determine, then, when ego is at work in our favor and when it might be working against the success of our business?
Find the BHPH Morning Show on...
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White Hat Weds: Introducing "The Truth About Trust"
It's already been an interesting week! One interaction after another has illustrated how trust - both trusting and being trusted - impacts our professional journey. We're embarking on a new and important track! In...
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How to Calculate Your "Money on the Street" in Buy Here Pay Here (BHPH)
I've heard it called "street money," and "amount riding," even "riding in the trunk." It's really just a measurement of how much of your entire portfolio remains "at risk" or that still has cash-in-deal tied up. In...
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Shop Priorities in BHPH: Inventory Recon or Customer Repairs???
Such an interesting topic! Is it a BHPH question or a business question? A dealer's decision can have an impact even for those not making repairs in their own shop. We'll break down the Thursday poll results in this...
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White Hat Weds: Developing Team Culture in Your BHPH Business
What exactly is team culture and how do I develop it in my BHPH or LHPH operation? And how might better company culture impact my business? Tune in to this White Hat Wednesday episode to hear 2 ways to improve the...
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