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Episodes
What Is Your BHPH Sales Capacity???
What is the most volume that your BHPH operation can produce? What is a reasonable target? Where are the constraints? In this episode, we'll break down the sales "funnel" by tracking the steps from initial inquiry...
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Networking in the BHPH Industry ... Does "Who You Know" Matter
For dealers, is there any value to networking in BHPH? If so, how? Where can it make a difference? Just a week out of the NIADA convention, we'll discuss the value of connecting with vendors, other dealers, and...
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Growing Pains in BHPH with PA Dealer Nik Dumin (Ep 1 of 2)
LIVE from an on-site visit in central Pennsylvania, dealer Nik Dumin joins to discuss the growing pains he has faced and is now facing. He has some important decisions ahead as he balances attention to a service...
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Central PA Dealer Nik Dumin Joins (Again) to Talk BHPH Growing Pains
On the heels of an on-site visit, central PA dealer Nik Dumin sits in to discuss the (very familiar) growing pains of a newer BHPH operation. We talked capital, staffing, salvaged titles, financial analysis and more.
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Next Stop on the "BHPH Rhoads Show" - LIVE from the Parking Lot
We're live from the parking lot in Sin City! An impromptu business meeting held us over another night. So, we'll broadcast from the car right before stepping into an important executive meeting. It'll be a good chance...
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Newly-confirmed NIADA President Gordy Tormohlen Joins LIVE from Las Vegas
He’s a trooper! In the middle of a strenuous week at NIADA’s Accelerate 2023 Convention, the newly elected president joins the Morning Show on White Hat Wednesday. With 2 full days remaining, there is plenty to...
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Best Ways to Use BHPH Payment Vouchers for Customers AND Team
Looking for more ways to improve collections? How about a better way to handle employee purchases? Tune in Monday to learn some best practices for using "payment vouchers" and "final payment vouchers" Like an internal...
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When Can I or Should I Trade My BHPH Customers into Another Car?
What is it worth to keep a good customer happy and on the books? When does it make financial sense? Other factors? We're mathing in this episode! After polling dealers, we'll break down the numbers on "trading up" the...
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White Hat Weds: Starter-interrupt in BHPH? Yes or No?
Prior to financing a customer, BHPH dealer-creditors across the US are faced with an important decision regarding collections enforcement and collateral recovery. On this White Hat Wednesday, we'll break down the GPS...
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What's Next For You In Buy Here Pay Here???
What lessons can BHPH dealers learn from extension ladders? Hmmm. Leading up to our joint session at the NIADA convention, Mark Burkholder and Hugo Sanchez join to discuss the high points of that subject.
Find the...
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The Best Cash Flow Statement for BHPH Operations
Tracking and managing cash flow in Buy Here Pay Here can be a huge pain in the a$$! The one from the accountant is useless (they know that). The DMS can't produce what dealers need. So, tune in fir an excellent...
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NIADA President Scott Allen Joins on White Hat Wednesday
As he moves from NIADA President to Board Chairman, Scott Allen chats with the BHPH Morning Show just weeks before the convention in Las Vegas. His term as president has been an active one! We’ll discuss some of those...
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