All Episodes
Episodes
This Week in Facebook (BHPH Hot Topics and Open Questions)
Lenders? Merchant services? Down payments? Inflation? In this Monday broadcast, we'll rifle through some of the open questions and hot topics introduced by dealers. Heck, we might even offer a few suggestions based on...
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Next-level Cash Flow & Profit Projections for BHPH or LHPH
Struggling to accurately forecast capital needs? It's important, but challenging. Join this Friday broadcast to see (video encouraged for this episode) how we suggest building cash flow and profit projections. We'll...
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White Hat Weds: Customer Choice (on Vehicle) - Does It Make a Difference?
In Buy Here Pay Here (BHPH), some dealers offer very little customer input when it comes to choosing a vehicle. Others may have more flexibility. Is there any real difference when it comes to the customer's...
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Rock-solid Advice from Battle-tested BHPH/LHPH Veterans
Ever wish you could ask some of the most successful BHPH and/or LHPH dealers what advice they'd give to someone in your shoes? We just did, They offered GREAT feedback, especially for dealers who may be new to...
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LHPH Morning Show (from San Diego) with NIADA's Bill Elizondo
LIVE from San Diego for the LHPH Summit with guest Bill Elizondo, NIADA 20-group moderator, consultant and trainer.
Find the BHPH Morning Show on Video (Live or Archived)
Find the BHPH Morning Show LIVE on YouTube,...
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Introducing "Appendix W - the Founders' White Hat Way Pledge"
What is "Appendix W?" It's brand new - a simple but important document created by the hosts of this podcast and the founders of White Hat Way - Jim & Michelle Rhoads. It will accompany all WHW agreements (joint...
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Jeff Martin and Bill Elizondo Join to Talk BHPH Dealer Forum and More
At the time of this airing, just 35 days remain until the BHPH Dealer Forum kicks off in Indianapolis Nov 13th-15th. The format is different than what dealers have known as the NABD-like and, more recently, the Super...
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Top Tips for Buy Here Pay Here Theft Analysis
OK, your BHPH crew is honest. Great! Here are some steps to keep it that way. In this Friday episode, we'll offer some practices for matching up receivables to cash as well as a post-sale audit method to identify "off...
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White Hat Weds: Playing to Win (the Right Game) in BHPH/LHPH
In business, Simon Sinek calls it the "infinite game." We call it the "long game" when talking about White Hat Way in the BHPH/LHPH industry. Are you winning??? At what??? Some BHPH dealers are sprinting while others...
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Friday Night Lights??? And the BHPH Business???
In this Friday episode, we'll talk some football! In particular, we'll talk about the parallels between football (or sports in general) and Buy Here Pay Here (as a business and as an industry). Special guest Tommy...
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Recon Decisions Panel : How and Why BHPH Dealers Decide When to Stop
Dealers Chad Randash (MT), Nik Dumin (PA) and Rich Pratt (GA) join to answer "micro questions" about reconditioning. How far do they go? How do they decide? Why do they decide the way they do? Join us live at 11 EDT...
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White Hat Wed "The Truth About Trust - Part 2" with Dealer Jared Halsted (AZ)
n the used car industry, it's helps to gain trust. To do so, we have to understand it. What does it look like? How do other gain our trust? And what are the benefits associated with establishing trust. Established...
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