All Episodes
Episodes
How "White Hat" Buy Here Pay Here/Lease Here Pay Here Dealers Win More Customers
Winning/earning more customers in BHPH has some science to it. In introducing White Hat Way as a business approach, we find ourselves speaking to the (often less provable) intangible elements. In this WH Wednesday...
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Aging & High Cost BHPH Units - Finance or Wholesale Them???
As long as there has been Buy Here Pay Here dealerships, dealers have wrestled with this question: "When I own a car for too much and it hasn't sold, should I wholesale it at a loss and take the wholesale hit? Or...
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Bill Neylan (TaxMax) Recaps the '23 Refund Season and Offers Tips for '24
TaxMax has been serving the BHPH industry for decades. On this Friday episode, Pres/CEO Bill Neylan joins to share the results from the 2023 tax refund season and offers suggestions for a successful 2024.
Find the...
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White Hat Weds: Creating a Legacy/Impact Business in BHPH
What is a legacy/impact business and how do I build one? And why? Join this White Hat Wednesday broadcast as we offer ways BHPH dealers can leave the industry better than they found it, all while making a great...
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Fact or Fiction? Future of BHPH/LHPH Includes Lower APRs
Will BHPH/LHPH eventually move to lower APRs? While hard to imagine in the current day of rising interest rates and cost of money, this is an interesting scenario to contemplate. We'll offer our 2 cents on the future...
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4 Simple Steps to Faster BHPH Inventory Turn
Want more BHPH sales??!! Faster inventory turn?? Tune in for this Friday episode to hear hot tips for moving more metal! [Hint: As a dealer, some might be hard to hear]
Find the BHPH Morning Show on Video (Live or...
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Major Announcement on Our 200th Episode!!! Tim Byrd and Tim Lawrence Join ...
Tim Byrd (DealerRE) and Tim Lawrence (LHPH Capital) join our 66th White Hat Wednesday to publicly announce their financial commitment to the advancement of White Hat Way! As founders of WHW, Michelle and I are excited...
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Policy/Goodwill Repairs - How Do I Make It Stop?!
Some call it "policy work." Others might say "goodwill repairs." These are mostly repairs made not long after the sale for items not covered by a warranty or service contract. Different than sidenote repairs (to be...
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Top Techniques for Getting More Down Payment at Delivery
There are lots of reasons to get more down payment from every Buy Here Pay Here buyer. In this Monday episode we'll offer at least 5 tips for asking for (and getting) more down payment which ultimately benefits both...
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Running Credit Reports in BHPH - Pros & Cons
Should BHPH dealers be running credit reports? In this White Hat Wednesday episode, we'll share what we hear from dealers on both sides. Some of the perspectives may be surprising.
Find the BHPH Morning Show on Video...
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"Playing with Blocks!" Your BHPH 4-Square in 2023
Costs are up ... raise the prices, right??? The term is now too long, so raise the payment. Isn't that the way it has to happen? Let's find out together! Join this Monday episode as we "play with blocks" inside the...
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Omaha's Candice Price Shares Her "White Hat" Dealer Story
She's a difference-maker in her community. We're excited to have eastern Nebraska dealer Candice Price tell the story about how real estate led her to automotive and BHPH. She and her partner finance cars and help...
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