All Episodes
Episodes
How to Calculate Your "Money on the Street" in Buy Here Pay Here (BHPH)
I've heard it called "street money," and "amount riding," even "riding in the trunk." It's really just a measurement of how much of your entire portfolio remains "at risk" or that still has cash-in-deal tied up. In...
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Shop Priorities in BHPH: Inventory Recon or Customer Repairs???
Such an interesting topic! Is it a BHPH question or a business question? A dealer's decision can have an impact even for those not making repairs in their own shop. We'll break down the Thursday poll results in this...
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White Hat Weds: Developing Team Culture in Your BHPH Business
What exactly is team culture and how do I develop it in my BHPH or LHPH operation? And how might better company culture impact my business? Tune in to this White Hat Wednesday episode to hear 2 ways to improve the...
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What Is Your BHPH Sales Capacity???
What is the most volume that your BHPH operation can produce? What is a reasonable target? Where are the constraints? In this episode, we'll break down the sales "funnel" by tracking the steps from initial inquiry...
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Networking in the BHPH Industry ... Does "Who You Know" Matter
For dealers, is there any value to networking in BHPH? If so, how? Where can it make a difference? Just a week out of the NIADA convention, we'll discuss the value of connecting with vendors, other dealers, and...
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Growing Pains in BHPH with PA Dealer Nik Dumin (Ep 1 of 2)
LIVE from an on-site visit in central Pennsylvania, dealer Nik Dumin joins to discuss the growing pains he has faced and is now facing. He has some important decisions ahead as he balances attention to a service...
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Central PA Dealer Nik Dumin Joins (Again) to Talk BHPH Growing Pains
On the heels of an on-site visit, central PA dealer Nik Dumin sits in to discuss the (very familiar) growing pains of a newer BHPH operation. We talked capital, staffing, salvaged titles, financial analysis and more.
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Next Stop on the "BHPH Rhoads Show" - LIVE from the Parking Lot
We're live from the parking lot in Sin City! An impromptu business meeting held us over another night. So, we'll broadcast from the car right before stepping into an important executive meeting. It'll be a good chance...
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Newly-confirmed NIADA President Gordy Tormohlen Joins LIVE from Las Vegas
Heā€™s a trooper! In the middle of a strenuous week at NIADAā€™s Accelerate 2023 Convention, the newly elected president joins the Morning Show on White Hat Wednesday. With 2 full days remaining, there is plenty to...
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Best Ways to Use BHPH Payment Vouchers for Customers AND Team
Looking for more ways to improve collections? How about a better way to handle employee purchases? Tune in Monday to learn some best practices for using "payment vouchers" and "final payment vouchers" Like an internal...
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When Can I or Should I Trade My BHPH Customers into Another Car?
What is it worth to keep a good customer happy and on the books? When does it make financial sense? Other factors? We're mathing in this episode! After polling dealers, we'll break down the numbers on "trading up" the...
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White Hat Weds: Starter-interrupt in BHPH? Yes or No?
Prior to financing a customer, BHPH dealer-creditors across the US are faced with an important decision regarding collections enforcement and collateral recovery. On this White Hat Wednesday, we'll break down the GPS...
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