All Episodes
Episodes
White Hat Weds: Operating Outside "Pay to Play" in BHPH
In a "pay to play" environment, there are winners and losers - insiders and outsiders. In this White Hat Wednesday episode, we'll talk through how dealers in BHPH pay a different kind of price for not joining "the...
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Repo & Charge-off Methods - 3 Reasons It Matters to Your BHPH Operation
Ask 3 dealers ... they may all have a different method of handling their repos. Some wait for the repo to sell before charging-off the account. Others book the repo at a value and charge-off the account once it is...
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Ego In Business - the Good, the Bad & the Ugly
We all navigate life (and business) with some degree of ego. How can we determine, then, when ego is at work in our favor and when it might be working against the success of our business?
Find the BHPH Morning Show on...
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White Hat Weds: Introducing "The Truth About Trust"
It's already been an interesting week! One interaction after another has illustrated how trust - both trusting and being trusted - impacts our professional journey. We're embarking on a new and important track! In...
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How to Calculate Your "Money on the Street" in Buy Here Pay Here (BHPH)
I've heard it called "street money," and "amount riding," even "riding in the trunk." It's really just a measurement of how much of your entire portfolio remains "at risk" or that still has cash-in-deal tied up. In...
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Shop Priorities in BHPH: Inventory Recon or Customer Repairs???
Such an interesting topic! Is it a BHPH question or a business question? A dealer's decision can have an impact even for those not making repairs in their own shop. We'll break down the Thursday poll results in this...
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White Hat Weds: Developing Team Culture in Your BHPH Business
What exactly is team culture and how do I develop it in my BHPH or LHPH operation? And how might better company culture impact my business? Tune in to this White Hat Wednesday episode to hear 2 ways to improve the...
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What Is Your BHPH Sales Capacity???
What is the most volume that your BHPH operation can produce? What is a reasonable target? Where are the constraints? In this episode, we'll break down the sales "funnel" by tracking the steps from initial inquiry...
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Networking in the BHPH Industry ... Does "Who You Know" Matter
For dealers, is there any value to networking in BHPH? If so, how? Where can it make a difference? Just a week out of the NIADA convention, we'll discuss the value of connecting with vendors, other dealers, and...
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Growing Pains in BHPH with PA Dealer Nik Dumin (Ep 1 of 2)
LIVE from an on-site visit in central Pennsylvania, dealer Nik Dumin joins to discuss the growing pains he has faced and is now facing. He has some important decisions ahead as he balances attention to a service...
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Next Stop on the "BHPH Rhoads Show" - LIVE from the Parking Lot
We're live from the parking lot in Sin City! An impromptu business meeting held us over another night. So, we'll broadcast from the car right before stepping into an important executive meeting. It'll be a good chance...
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Central PA Dealer Nik Dumin Joins (Again) to Talk BHPH Growing Pains
On the heels of an on-site visit, central PA dealer Nik Dumin sits in to discuss the (very familiar) growing pains of a newer BHPH operation. We talked capital, staffing, salvaged titles, financial analysis and more.
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