All Episodes
Episodes
Newly-confirmed NIADA President Gordy Tormohlen Joins LIVE from Las Vegas
Heā€™s a trooper! In the middle of a strenuous week at NIADAā€™s Accelerate 2023 Convention, the newly elected president joins the Morning Show on White Hat Wednesday. With 2 full days remaining, there is plenty to...
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Best Ways to Use BHPH Payment Vouchers for Customers AND Team
Looking for more ways to improve collections? How about a better way to handle employee purchases? Tune in Monday to learn some best practices for using "payment vouchers" and "final payment vouchers" Like an internal...
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When Can I or Should I Trade My BHPH Customers into Another Car?
What is it worth to keep a good customer happy and on the books? When does it make financial sense? Other factors? We're mathing in this episode! After polling dealers, we'll break down the numbers on "trading up" the...
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White Hat Weds: Starter-interrupt in BHPH? Yes or No?
Prior to financing a customer, BHPH dealer-creditors across the US are faced with an important decision regarding collections enforcement and collateral recovery. On this White Hat Wednesday, we'll break down the GPS...
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What's Next For You In Buy Here Pay Here???
What lessons can BHPH dealers learn from extension ladders? Hmmm. Leading up to our joint session at the NIADA convention, Mark Burkholder and Hugo Sanchez join to discuss the high points of that subject.
Find the...
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The Best Cash Flow Statement for BHPH Operations
Tracking and managing cash flow in Buy Here Pay Here can be a huge pain in the a$$! The one from the accountant is useless (they know that). The DMS can't produce what dealers need. So, tune in fir an excellent...
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NIADA President Scott Allen Joins on White Hat Wednesday
As he moves from NIADA President to Board Chairman, Scott Allen chats with the BHPH Morning Show just weeks before the convention in Las Vegas. His term as president has been an active one! Weā€™ll discuss some of those...
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Why BHPH Dealers Choose to Attend the National Conference
Dealers Candice Price (NE) and Kendra Brown (TX) join this Monday broadcast to share a bit about their businesses and path into Buy Here Pay Here. Plus, we'll discuss the upcoming NIADA conference (Las Vegas - June...
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6 Numbers You HAVE TO KNOW in BHPH
Give us these 6 numbers for the last 6 months and we can build one helluva portfolio performance and projection report! Tune in to Friday's episode and we'll show you exactly how to do it yourself.
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Tommy Brandis Joins on White Hat Wednesday to Close Out Our Month on Collections
On the eve of his 31st anniversary of BHPH ownership, PA dealer Tommy Brandis joins to talk about the fundamentals of collections and account management. From our perspective, Tommy is as customer-centric as they come...
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Collections Recap for May: From Delivery to Final Payment
Our theme for May has been collections. In this episode we recap all the topics for the month. Plus, we'll share a few new ones in hopes of more success - both dealers and customers.
Find the BHPH Morning Show on...
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Guest Brent Carmichael on Collections & the Past, Present & Future of BHPH
An increasing number of dealers are feeling pressure as a result of the financial struggles of their customers. Post-refund-season delinquencies are on the rise. Could faltering portfolios lead to a shakeout of sorts?...
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