All Episodes
Episodes
Keys To Sourcing Early Buy Here Pay Here Funding with Karen Kane Barnett
Our friend and yours, Karen Kane Barnett, joins Friday to talk capital, especially early-stage money. As a well-traveled funding specialist, she can share how dealers can best gain access to hard-to-find dollars. She...
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White Hat Weds: From Horrified to Happy (the Rest of the Real Estate Story)
We'll use our recent real-world shopping experience to speak to customer service and how to convert more shoppers to buyers. In particular, we will discuss how the early interaction impacts the customers, employees...
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The Most Valuable Thing in Your BHPH Business? Could That Be Changing?
Many in Buy Here Pay Here will say that the most valuable thing in their business is their portfolio of contracts. For most, that is definitely the largest. But, with good planning, we are aware of two more things...
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I Love My BHPH Business, But What If I Ever Want or Need to Get Out?
Check out this story! Steve Taylor, Director of Acquisitions for America's Car-Mart and Jim discuss how their common interest in "blue sky" in Buy Here Pay Here goes back to at least 2019. Mr. Taylor talks about how...
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Qualified or Disqualified in BHPH? Who Decides? And When?
Is your BHPH sales process costing you deals? Could salespeople be "brooming" potential buyers without your knowledge? Join us at 11 EST as we talk about ways to make your process more inclusive to boost sales volume!...
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Reinsuring a Warranty or Service Contract? How Long? Which One? Both?
Reinsurance agent/advisor George Spatt (FL) joins to help sort out the difference between warranties and service contracts. We'll discuss the factors that influence the decision for dealers. Plus, we'll ask this...
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NIADA Monthly Update with Jeremy Beck - March 2023
Join us for our monthly visit with Jeremy Beck, NIADA's VP of Dealer Development to hear all about what is happening at our industry's national headquarters. Find the BHPH Morning Show LIVE on YouTube, LinkedIn and...
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Cash Chasm ... Where's the (Early-stage) Money for BHPH Dealers??? Hear One Dealer's Story
We often work with dealers who are seeking BHPH funding solutions, especially early in their business life, Demand for Buy Here Pay Here capital is not new. In this episode, we'll explore the reasons that those new to...
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Absenteeism ... Can It Ever Work in Buy Here Pay Here?
Exit and succession planning expert Mark Burkholder joins along with Brent Carmichael, consultant and 20-group moderator with NCM. We'll ask these seasoned pros about absentee owner success stories in BHPH. Plus,...
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Why (Some) Dealers Fail in Buy Here Pay Here
What are some of the most common causes of failure (or struggles) in Buy Here Pay Here? In this episode we'll recap some of the lessons shared by Brent Carmichael of NCM Associates in last year's guest appearance on...
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White Hat Weds: The Cost of Taking a Repo (& Default) Personally
It is known that a big part of collections is enforcement. It may even be essential in retraining consumers with poor credit. But when collectors and supervisors and decision-makers allow defaults to become personal,...
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The Buy Here Pay Here Experience Through the Eyes of the Customer
What is the experience these days of the customer who falls off the 'credit merry-go-round?" What can be done as dealer-creditors to improve that experience and customer success? In this episode, we'll talk through...
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