All Episodes
Episodes
Guest Amanda Butler-Sanchez: What Makes You Safe From Theft? What Doesn't?!
What protects you from leakage/theft/embezzlement/fraud? Let's talk about what DOESN'T!!! Amanda Butler-Sanchez of Butler-Sanchez, CPAs in Houston joins to talk about the misperceptions BHPH dealers often have about...
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YeeHaw! Arizona Cowboy Jared Halsted Joins to Talk Industry Leadership (and Ranching)
Our friend and yours, Jared Halsted, joins for what is bound to be another lively chat. Few have as much passion for the car business and for BHPH as this self-proclaimed "low tech redneck." We'll ask about last...
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BHPH Dealers, What Is Your Destination? Path to Freedom? Enough Gas in Your Tank?
Inspired by a message from business coach and trainer Simon Sinek, we'll talk about the journey that is owning a Buy Here Pay Here dealership. On White Hat Wednesday, we'll talk about why the destination makes a...
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Tommy Brandis Joins for a BHPH Super Forum Recap (+ Other News)
Fresh off our visit to NIADA's BHPH Super Forum in Austin, we'll chat with PA dealer Tommy Brandis to get his perspective on the event. Of course, Michelle and I will share our observations about the people, places...
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LIVE from the BHPH Super Forum: Jeremy Beck (NIADA) and Tommy Brandis Join
On the final day of the BHPH Super Forum, we'll discuss some takeaways from this highly successful event in Austin. Listen in to see who else stumbles by to join the conversation ...
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White Hat Wednesday from Austin, TX! Missing This Event? Take Our Quiz Virtually!!!
Howdy from the Texas Hill Country! Didn't make the trip to Texas for the BHPH Super Forum? Join us live today (9e/8c) to do a virtual interview for BHPH dealers or grab a spot on the calendar using this link:...
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Episode "Encourage" in Jim's "9 E's of Effective Collecting"
In this broadcast, we continue with the "9 E's of Effective Collecting" and discuss how encouragement can impact customer success.
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Repairs After Sale Stopped?! Let's Role Play a Visit to the Lawyer's Office!
As non-attorneys (not offering legal advice), Jim and Michelle role-play a customer's visit to a law office. Did the repairs after sale come to an end? What was the pattern? What did the customer sign? If the dealers...
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White Hat Wednesday: Guest NIADA President, Scott Allen
Join us for a chat with Scott Allen, the current president of NIADA, 2022's inductee of TIADA's Hall of Fame and owner of Auto Land in Haltom City, TX. We will discuss NIADA's upcoming BHPH Super Forum. Will also ask...
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Episode "Evaluate" in Jim's "9 E's of Effective Collecting"
Today's E: EVALUATE - We'll talk collections metrics - which data points to monitor and on what interval.
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How Is Your BHPH Business Like a Bathtub? With an Open Drain?
What does it mean to achieve positive cash flow in Buy Here Pay Here? And what are some of the factors that make it take longer? How is it that some operations never get there? What is the impact of low sales/finance...
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Bill Elizondo and Janet Staderman Talking BHPH Super Forum & Education
Bill Elizondo, NIADA 20-group moderator and consultant, joins us along with Janet Staderman, NIADA's Director of Education, to share details about the fast-approaching BHPH Super Forum in Austin, TX.
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