All Episodes
Episodes
Jared Halsted, AzIADA Prez, Joins to Talk Capital (& Know-how)
Jared Halsted, current president of the Arizona Independent Auto Dealers Association and Region VP at NIADA joins to talk about Arizona's upcoming Southwest Finance Conference. We'll talk about the demand for capital...
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Let's Talk Repos! Bryanna Cox Joins to Talk Dos and Don'ts
When it comes to repos, Bryanna Cox knows the ins and outs, dos and don'ts. As CCO at Asset Resolutions in the Houston area, she can help dealer-creditors in BHPH avoid the expensive mistakes. We might even get her to...
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White Hat Weds: What Do "White Hat Way" Practices Look Like in Action?
When BHPH dealers adopt and operate from "White Hat" principles, how does it show up in day-to-day operations? How does leading with things like transparency and honesty impact the customers? The team? The dealer(s)?...
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Jeremy Beck, NIADA's New VP of Dealer Development
Jeremy Beck, NIADA's new VP of Dealer Development, joins to discuss the upcoming BHPH Super Forum and his plans for 2023 with 20-group programs, dealer education and research.
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White Hat Weds: Customer Service ... Are You Walking Your Talk???
It is said that actions speak louder than words. Do our actions match our words when it comes to customer success? And when they don't what price do we pay? Find the BHPH Morning Show LIVE on YouTube, LinkedIn and...
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Richard Hudson Talks Upcoming Safeguards Rule Deadline
The new requirements from the FTC kick in soon! Like it or not, dealers and finance companies should be taking steps now to prepare. Richard Hudson is a partner at Ignite Consulting Partners, a company that...
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Show Me the (BHPH) Money! How to Fund Your Operation at Any Stage
Should I be using floor plans in BHPH? What about payment stream advances? When does selling my paper make sense? Can I get a bank line of credit? What is the effective cost of the money sources and do I qualify? Are...
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The One and Only Jack Carter (Turn & Burn Motors in GA) Joins for White Hat Wednesday
Current GaIADA President and all-around good guy, Jack Carter, joined us to discuss his perspective on BHPH. We asked him about his business - what he's learned and how he feels about mentoring other BHPH dealers....
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Mentorship Monday! Why Make Education Free?!
Looking for a mentor?! You just found one! Tune in on "Mentorship Mondays" to hear some free coaching. In this episode, we opened up with "Thinking Big Picture." Yep, we're starting off with the big stuff! Stay tuned...
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Jason March, Jacksonville Dealer & FIADA President Joins to Talk NIADA 2022 Policy Conference & October's FIADA Convention in Orlando
We asked Jason about his trip this week to the NIADA 2022 Policy Conference. It's a great time to hear from someone who was "at the table" to talk about how policies in Washington DC affect independent dealers across...
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Tommy Brandis Joins for Another White Hat Wednesday
Jim introduced an updated list of words that describe what it means to demonstrate a White Hat approach to being a Buy Here Pay Here dealer. Tommy added his perspective on customer service, reinsurance, transparency,...
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The "Iron Man" aka #BuckeyeBret Joins as Guest Host
Who logs more miles in the Buy Here Pay Here industry than Bret L. Buike??? I'll wait ...
When I get a chance to chat with a frequent flyer like Bret, I like to ask about what they are seeing out there on the road....
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