All Episodes
Episodes
White Hat Wednesday: "Trust Me, I'm a Used Car Salesperson"
The stigma around used car salespeople has probably been around since the first used car was offered up for sale. Arguably, it may be even worse in our industry of Buy Here Pay Here. Doesn't trust have to be earned?...
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DPG Merges with NIADA 20-Groups! Scott Allen (NIADA) and Rob Fox (DPG) Join at 11am EST to Discuss
BREAKING NEWS!!! Word broke across social media this weekend about the "merging of 20-groups" between Dealer Performance Groups (DPG) and the National Independent Auto Dealers Association (NIADA). NIADA Board...
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Bill Elizondo Joins to Talk BHPH, LHPH and Whatever Else Comes Up!
Bill Elizondo, 20-group moderator and consultant for NIADA, joins Monday to talk about all the stuff happening in the subprime auto sector. It seems likely that things like cardboard effigies, smoked cocktails and...
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Introducing "The BHPH Dealer Files" - Anonymous Real Life Stories
Fun new topic! Actual dealer events and scenarios from our work in the trenches. ** NAMES AND PLACES WITHHELD FOR ANONYMITY ** We're telling their stories in hopes of helping others who might find themselves in the...
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Gordon "Gordy" Tormohlen, NIADA President-Elect, Joins for White Hat Wednesday
Our longtime friend and Illinois BHPH dealer, Gordy Tormohlen, joins for another White Hat Wednesday conversation. As a current Board member and NIADA President-Elect, he'll share the latest info on NIADA's initiatives.
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Let's Talk Shop! No, Literally, Let's Talk BHPH Service Departments
In this Friday episode, we're talking shop ... in the literal sense. We'll discuss service departments in Buy Here Pay Here, Florida dealer Rich Pratt joins to share his growth story and the challenges he has faced...
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White Hat Weds: In BHPH, Should We Only Finance the "Good Ones?"
How do we know which customers are the "good ones?" In this compliance-heavy environment, how do Buy Here Pay Here dealers make that call? In this White Hat Wednesday episode, we'll dig up an old Facebook poll. We'll...
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Lower Down Payments = More Sales = More (Long-term) Cash Flow???
This will be a fun topic! Does reducing down payment lead to more sales? If so, does the lower down payment translate to a higher rate of charge-offs? And will creating more "lower down" sales lead to more positive...
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In a BHPH Operation, What Is the Difference Between Good Debt and Bad Debt?
In light of recent conversations with both dealers and capital providers, we'll chat today about external funding and debt in Buy Here Pay Here? In particular, we'll discuss how external money may or may not affect...
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What, If Anything, Does the CFPB's Suit Against CAC Mean to Main Street BHPH Dealers?
Tyler Simmons (TX) and John DeFilippo (PA) join us as we read the tea leaves together. Is there anything in the language that can help the typical Buy Here Pay Here dealer stay out of the regulatory crosshairs? Tune...
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Moving Beyond "Tribal Knowledge" to Create BHPH Enterprise Value in 2023
Many BHPH businesses are vulnerable to the damage done by unexpected changes, including the loss of key team members. Moving beyond tribal knowledge is an important step in positioning your Buy Here Pay Here...
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The NIADA Monthly Update with Jeremy Beck (Plus Interim CEO Melanie Wilson Joins)
Join us for our monthly NIADA check-in with the VP of Dealer Development, Jeremy Beck, as he keeps us up to date on everything that is happening at NIADA. The Association's new CEO Melanie Wilson also joins to talk...
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