All Episodes
Episodes
Barriers or Bridges? Turning Dealer's BHPH Limitations into Launchpads
In this White Hat Wednesday edition of the BHPH Morning Show, we shine a light on the very limitations that often keep dealers stuck â from capital constraints to management tools. But what if those barriers are...
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Lights, Camera, Customers! Guest Ron Heider on Why Video Wins
Join us for a powerful conversation with Ron Heider of Heider Marketing & Advertising as we explore how #BuyHerePayHere and #LeaseHerePayHere dealers can harness the power of video to boost customer engagement and...
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Weds: White Hat Way Certification Digitally Vaulted
On this White Hat Wednesday edition of the BHPH Morning Show, we're proud to announce a significant milestone: the complete White Hat Way Certification Course has now been fully archived in the cloudâprofessionally...
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Friday: Sharpen Your BHPH Aim for Better Results
In this episode, we draw a bead on a skill every marksman knows: when your focus tightens, your odds of success skyrocket. Tune in at 11 EDT as we explore how the fundamentals of shooting sportsâbreath control, sight...
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The Courtesy Call Payoff: How Car-Lotta Drives Collections with Conversation
Join Jim and Michelle Rhoads as they sit down with Charles Pompey and Brian Malet of Car-Lotta Credit and Car Sales, featured dealers from the April issue of UCD Magazine. In this episode, these PA dealers shares how...
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White Hat Weds: Contracts in Plain English: Why Clarity Builds Trust
On this White Hat Wednesday edition of the BHPH Morning Show, we sit down with Corinne Kirkendall, EVP of Compliance and Regulatory Affairs at PassTime GPS. We'll discuss how independent dealers are flipping the...
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Fri: Guest Brent Carmichael Joins with Updates on the NIADA Convention and BHPH Education
Join this Friday broadcast as we welcome Brent Carmichael, Director of Education for NIADA and a longtime champion for Buy Here Pay Here dealer success. Brent joins us to unpack the latest in BHPH education, highlight...
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White Hat Weds: When Character Extends Credit with Guest Tommy Brandis
BHPH Dealer and Mid-Atlantic IADA Executive Director Tommy Brandis joins (via pre-recorded conversation) to talk approvals. We'll talk about what this dealer of (nearly) 33 years has learned about the BHPH customer...
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Friday: Tip o' the White Hat to BHPH United
On this heartfelt episode of the BHPH Morning Show, we spotlight a powerful moment of compassion from the recent BHPH United Summit. In an overwhelming show of support for our friend and colleague, Amanda...
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White Hat Weds: Integrity Metrics - Can You Track Doing the Right Thing?
In this episode, we tackle an important question: Can ethics be measured? We explore real-world ways that we'll soon be able to quantify the financial impact of operating a business with values like trust, honesty,...
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Risk It, Rate It, Reap It: The Cash-on-Cash Formula for BHPH Success
In this Friday episode of The BHPH Morning Show, Jim and Michelle Rhoads break down one of the most crucial yet hard-to-understand metrics in Buy Here Pay Here: cash-on-cash return. Theyâll walk you through how this...
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White Hat Weds: Another "F" Word (Fear) Affecting Our BHPH/LHPH Industry
Think about it. Customers have some level of fear of the Buy Here Pay Here dealers who will become their financier. Dealers fear the customers they finance for a number of reasons. Lenders fear borrowers and vice...
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