All Episodes
Episodes
[FRI] Recapping the Hot Topics from the NIADA Convention
It was a full week! We certified some vendor partners, caught up with old friends, made new ones, signed up some new dealers, spoke on BHPH profit and cash flow and donated $40 to the Nevada gaming commission.
On this...
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The 11 P's Playbook: A Framework for BHPH Success & Sustainability
In this episode of the BHPH Morning Show, Jim Rhoads introduces The 11 P’s Playbook — a comprehensive framework designed to help dealers build not just a profitable business, but a sustainable and purpose-driven one....
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No More Lone Rangers: The Power of a Trust-First Community
In this White Hat Wednesday edition of the BHPH Morning Show, we’re spotlighting something big: the formation of the White Hat Way Community. For too long, honest operators in BHPH and LHPH have been riding solo—doing...
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[FRI] From Battle-Tested to Future-Ready: The Next Chapter in BHPH
After 40 years in the trenches, Jeff Owings drops a truth bomb that every Buy Here Pay Here dealer ought to hear. In today’s episode, we unpack his powerful message—one part warning, one part wake-up call, and all...
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When AI Makes the First Call: Trust-Building in the Age of Voice Agents
In this White Hat Wednesday edition of the BHPH Morning Show, we explore how AI-powered voice agents are starting to take the mic — and why that’s not a bad thing. When deployed with purpose, these “Level 1” virtual...
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[FRIDAY] Debt Load vs. Loan Flow: How Much Can Your Portfolio Handle?
In today’s episode of the BHPH Morning Show, we introduce a powerful new calculation designed to help dealers answer a critical question: How much debt can your portfolio support? Jim breaks down a practical formula...
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White Hat Weds: Is Selling "As-is" Dead in BHPH & LHPH?
"As-is" — is it a practical necessity or an ethical gray area? On this White Hat Wednesday, we’re opening the floor to both sides of the debate. Supporters say it protects dealers and keeps prices low. Critics argue...
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Barriers or Bridges? Turning Dealer's BHPH Limitations into Launchpads
In this White Hat Wednesday edition of the BHPH Morning Show, we shine a light on the very limitations that often keep dealers stuck — from capital constraints to management tools. But what if those barriers are...
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Lights, Camera, Customers! Guest Ron Heider on Why Video Wins
Join us for a powerful conversation with Ron Heider of Heider Marketing & Advertising as we explore how #BuyHerePayHere and #LeaseHerePayHere dealers can harness the power of video to boost customer engagement and...
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Weds: White Hat Way Certification Digitally Vaulted
On this White Hat Wednesday edition of the BHPH Morning Show, we're proud to announce a significant milestone: the complete White Hat Way Certification Course has now been fully archived in the cloud—professionally...
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Friday: Sharpen Your BHPH Aim for Better Results
In this episode, we draw a bead on a skill every marksman knows: when your focus tightens, your odds of success skyrocket. Tune in at 11 EDT as we explore how the fundamentals of shooting sports—breath control, sight...
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The Courtesy Call Payoff: How Car-Lotta Drives Collections with Conversation
Join Jim and Michelle Rhoads as they sit down with Charles Pompey and Brian Malet of Car-Lotta Credit and Car Sales, featured dealers from the April issue of UCD Magazine. In this episode, these PA dealers shares how...
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