All Episodes
Episodes
White Hat Weds: Contracts in Plain English: Why Clarity Builds Trust
On this White Hat Wednesday edition of the BHPH Morning Show, we sit down with Corinne Kirkendall, EVP of Compliance and Regulatory Affairs at PassTime GPS. We'll discuss how independent dealers are flipping the...
View Episode
Fri: Guest Brent Carmichael Joins with Updates on the NIADA Convention and BHPH Education
Join this Friday broadcast as we welcome Brent Carmichael, Director of Education for NIADA and a longtime champion for Buy Here Pay Here dealer success. Brent joins us to unpack the latest in BHPH education, highlight...
View Episode
White Hat Weds: When Character Extends Credit with Guest Tommy Brandis
BHPH Dealer and Mid-Atlantic IADA Executive Director Tommy Brandis joins (via pre-recorded conversation) to talk approvals. We'll talk about what this dealer of (nearly) 33 years has learned about the BHPH customer...
View Episode
Friday: Tip o' the White Hat to BHPH United
On this heartfelt episode of the BHPH Morning Show, we spotlight a powerful moment of compassion from the recent BHPH United Summit. In an overwhelming show of support for our friend and colleague, Amanda...
View Episode
White Hat Weds: Integrity Metrics - Can You Track Doing the Right Thing?
In this episode, we tackle an important question: Can ethics be measured? We explore real-world ways that we'll soon be able to quantify the financial impact of operating a business with values like trust, honesty,...
View Episode
Risk It, Rate It, Reap It: The Cash-on-Cash Formula for BHPH Success
In this Friday episode of The BHPH Morning Show, Jim and Michelle Rhoads break down one of the most crucial yet hard-to-understand metrics in Buy Here Pay Here: cash-on-cash return. Theyâll walk you through how this...
View Episode
White Hat Weds: Another "F" Word (Fear) Affecting Our BHPH/LHPH Industry
Think about it. Customers have some level of fear of the Buy Here Pay Here dealers who will become their financier. Dealers fear the customers they finance for a number of reasons. Lenders fear borrowers and vice...
View Episode
Fri: AI's Forecast on Inventory with Guest Alan Keate
Entrepreneur and financial analyst Alan Keate joins this Friday episode of the BHPH Morning Show as we review what AI has to say about the mid-range future of used car inventory. We'll discuss what ChatGPT and...
View Episode
White Hat Weds: Taking on the 'F' Word in Buy Here Pay Here ... Failure
In the last year, we've encountered more BHPH dealerships or subprime auto finance operations failing or on the brink of possible failure than is typical. In this White Hat Wednesday conversation, we'll dig more into...
View Episode
** LIVE ** White Hat Way's Quarterly Update for the Founding Sponsors
More transparency and inclusion, friends! On today's LIVE podcast, we're sharing an update for White Hat Way's Founding Sponsors (LHPH Capital, DealerRE and Passtime GPS). Anyone can tune in to hear the latest on...
View Episode
White Hat Weds: Fresh Look at Customer Retention & "How Many You Keep"
Ken Shilson once said "In BHPH, it's not what you sell but what you keep." On this White Hat Wednesday, we'll return to the subject of #CustomerRetention and share what we call "net sales" figures. It's an important...
View Episode
Friday: New Podcast Announcement ... BHPH MARKET WATCH
Session recordings started this week! We're excited to share the name, decided through social media polling: BHPH Market Watch. Tune in this Friday as we share details about the topics to be covered, guest info, etc....
View Episode
