All Episodes
Episodes
Dealers: Where is "your" company/DMS data stored and who holds the keys to it???
This question we posted in two private BHPH-specific Facebook groups (BHPH Success and BHPH Boardroom) struck a nerve, it seems. Today, Labor Day, we are going LIVE to explore this further and make suggestions about...
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What is the RIGHT pricing/markup strategy for Buy Here Pay Here?
As a BHPH dealer, should I price from cost? What should I include in my cost? How much term/contract length is too much? What is the best possible outcome for me and the customer?
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White Hat Wednesday: Could You Be "Knowingly" Delivering Problem Cars in BHPH???
Don't miss this one! We'll offer some important strategies to help with reducing heat cases and cut down on customers withholding payments. Some customers treating their car like a rental rather than a purchase?...
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Management Monday #5 "What Does Effective Management Look Like?"
n this final broadcast in the Management Monday series, Jim and Michelle will share how effective BHPH management appears through their well-traveled eyes. They'll also wrap up the series with clear tips on how to...
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Why Do Customers Pay Late??
Why Do Customers Pay Late??? Live Q&A with Emily DelTufo What does the research show about why customers pay late? What can be done in BHPH to reduce delinquencies? How are younger payers different, if at all?...
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White Hat Wednesday: Fundamental Truths About Successful Collections - Step #1
When it comes to BHPH collections, there are many schools of thought. We start today into the fundamental truths - the basic foundation on which to build all collections training and practices. We'll explain how to...
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Management Monday! #4 (of 5) - Initiatives and Delegation
Tune in to learn some very actionable tips on how to complete certain tasks and projects more successfully. Hear how to differentiate tasks from initiatives and ways to knock out one project after another! Manage your...
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Employee Theft in BHPH??? Not My People ... I Trust Them ...
In today's LIVE broadcast, we added our 2 cents to this recent topic presented by our esteemed colleagues. For TxIADA's newsletter, Amanda B Sanchez of Butler-Sanchez CPAs wrote an excellent blog post about the "fraud...
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White Hat Wednesday - Bret Buike (#BuckeyeBret) Shared Industry Observations
Another fun episode! Bret Buike joined to discuss his observations of the BHPH industry as well as a cause close to his heart. We asked this frequent traveler about how he came to be in the business of Buy Here Pay Here
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Luke Godwin & Jeff Watson of The Independent Dealer Podcast - How They Started and Why Some BHPH Dealers Fail
This was a fun episode - hearing the story around how Jeff Watson and Luke Godwin got started with the Independent Dealer podcast. In what some on Facebook called a (podcasters) "double date," we also discussed near...
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White Hat Wednesday! BHPH Nation Announced as a Dealer-funded Non-profit. All in BHPH Welcome!
Check out this (recorded live) broadcast to hear about the next big thing for our BHPH industry and how we're bringing the "white hat" approach to education. We'll share our crystal-clear vision and the steps that we...
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Management Monday! #2 (of 5) - Breaking Down "The List"
In this broadcast, Jim & Michelle continued the conversation on listing all the the things that Buy Here Pay Here dealers finds themselves involved in or doing daily, weekly, etc. They also suggested 4 category...
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