All Episodes
Episodes
Fundamental Truths About Successful BHPH Collections
What are the keys to successful collecting in Buy Here Pay Here? How can we improve portfolio performance? Is what we've been led to believe true or false? In this (recorded live) broadcast we offered some important...
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"How's Your Car Running?" Dare We Ask Our BHPH Customers???
In this White Hat Wednesday episode, we talked about the role collectors have the opportunity to play in customer engagement. This can, of course, include asking about the performance of the collateral. We discussed...
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Seize the Day! Our BHPH "Management Monday" Series (#1 of 5)
Catalytic Converters & Reasons BHPH Dealers Fail ...
While in Conroe (TX), news broke of a successful law enforcement raid in Houston, seizing stolen catalytic converters from 7 locations. We discuss how this ties to the lessons from the TIADA event and the importance...
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White Hat Wednesday! Special LIVE Award Presentation and 2022 TxIADA Conference Recap
White Hat Wednesday is the right time to recap our time at the 2022 TIADA Conference & Expo. Lots of "White Hat" guys and gals in attendance. Plus, stay tuned for the special award presentation about 15 minutes in!
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Tyler Simmons of Abilene (TX) Used Cars Joins to Talk Industry, etc
We talked authenticity, value of private Facebook groups, mentorship, etc.
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Survey (About Customer Honesty) Says ...
In this episode, we discussed HONESTY, a foundational piece of our BHPH educational materials and approach. We reviewed recent FB poll results and examined why so many dealers seem to complain about the dishonesty of...
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Rising Tide in Buy Here Pay Here???
Yes, the tide will continue to rise in the #BHPH industry! What does that mean for vendors and dealers? How might consumers be affected? Join us as we discuss how the entire segment benefits from the rising tide of...
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How to Help Your BHPH Customers to Be More Successful
In this episode, we talked about CUSTOMER SUCCESS and the ways to make it easier for our often-struggling BHPH consumers to pay. We also examined why some Buy Here Pay Here dealers seem to put obstacles in the...
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Jeff Martin, TxIADA Executive Director, joins us for White Hat Wednesday
Listen in as we discuss with Jeff the upcoming TIADA conference, the "white hat" element in BHPH, the new online course for the Safeguards Rule (goes into effect Dec 2022).
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Stories from Facebook: What BHPH Is NOT!!!
In this episode, we revisited a recent Facebook post about compensation in BHPH sales and how this particular subject highlights how much different BHPH is from traditional retail auto sales.
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BHPH Morning Show: How the "Lynn Hickey Dodge" story can help today's BHPH dealer
In this episode, hear how Lynn Hickey Dodge once sold over 2,000 cars in a single month in a single location! Jim breaks down what BHPH dealers (and all business owners) can learn from that example.
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