All Episodes
Episodes
How to Help Your BHPH Customers to Be More Successful
In this episode, we talked about CUSTOMER SUCCESS and the ways to make it easier for our often-struggling BHPH consumers to pay. We also examined why some Buy Here Pay Here dealers seem to put obstacles in the...
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Jeff Martin, TxIADA Executive Director, joins us for White Hat Wednesday
Listen in as we discuss with Jeff the upcoming TIADA conference, the "white hat" element in BHPH, the new online course for the Safeguards Rule (goes into effect Dec 2022).
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Stories from Facebook: What BHPH Is NOT!!!
In this episode, we revisited a recent Facebook post about compensation in BHPH sales and how this particular subject highlights how much different BHPH is from traditional retail auto sales.
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BHPH Morning Show: How the "Lynn Hickey Dodge" story can help today's BHPH dealer
In this episode, hear how Lynn Hickey Dodge once sold over 2,000 cars in a single month in a single location! Jim breaks down what BHPH dealers (and all business owners) can learn from that example.
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Want to Reduce Buy Here Pay Here Charge-offs??? Watch This!
In this White Hat Wednesday episode, Jim & Michelle offer important advice on how to reduce repos and charge-offs in Buy Here Pay Here. The approach helps to boost employee productivity and morale while improving...
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"Gaping Holes" Reconciling Receivables to Cash and More About Boardroom Accounting Convo
In this episode, we talked about the importance of reconciling receivables to cash. We also talked about accounting (likes, dislikes, opportunities, etc) and hearing aids :) Mentions included Amanda Butler-Sanchez and...
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How Does the "Stink Factor" Impact Online Shopping and Digital Delivery
Jim and Michelle discuss online shopping in Buy Here Pay Here and how to reach more customers in today's online shopping environment and this shift toward digital delivery.
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The BHPH Nation Announcement (6.22.22)
Introducing the "BHPH Nation!" - Jim and Michelle tell the story about how they came to create the platform that will soon serve as the search engine for Buy Here Pay Here industry resources. In addition to a full...
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2022 NIADA Convention and Expo Recap(6.24.22)
Join Jim and Michelle as they recap the week's activities, news, tips and connections at the MGM Grand in Las Vegas
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Gaping Holes: Deferrals and Modifications (6.20.22)
Continuing with the "big stuff!" In this episode, we'll dig into another of what Jim calls the "gaping holes" of BHPH that can lead to substantial portfolio leakage. Jim will share specific measures for creating the...
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Gaping Holes: Deleting Inventory Etc. (6.22.22)
To Delete or Not to Delete ... And By Whom?
Broadcast from Las Vegas during the NIADA Convention - June 22, 2022
Join Jim and Michelle Rhoads as they talk...
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Gaping Holes: Check Signing (6.17.22)
Gaping Holes' series - a critical subject for all BHPH dealers at any stage of their business life. Tune in to hear the first of many tips on how to guard against mismanagement and other forms of leakage in a Buy Here...
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