All Episodes
Episodes
Low Down Payments, Yet Solid Portfolio Performance! How?
A low down payment does NOT have to mean a bad outcome with the loan. So says Kristin Acosta, GM of Sorensen Auto Plaza in southwest Iowa. We can now say it, too. At White Hat Coaching, we analyzed 2,952 of their...
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White Hat Weds: Customer Is Driving Excessive Miles! Now What?
Customers driving the wheels off the vehicle they financed with you? Based on the Facebook threads alone, it happens a lot. What can be done? On this White Hat Wednesday episode, it won't come as a surprise that we're...
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Fri: Meet (Again) NIADA's New Director of Education, Brent Carmichael
Brent Carmichael starts his new role as NIADA's Director of Ed on Monday! After 19 years with NCM as a 20-group moderator, this well-traveled and widely-respected consultant and speaker is taking on something new. For...
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Jan 1, 2025: If You Could Solve 3 Problems in the BHPH Industry ...
Today is the start of a new year! On this White Hat Wednesday broadcast, we're "zooming out" to take a wide look at this important industry. From our unique vantage point, we'll be sharing the top 3 problems we see in...
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Friday: CPA Hugo Sanchez on Best Ways for Dealers to Pay Themselves
W-2? 1099? Dividends? Well-known industry CPA Hugo Sanchez joins this Friday episode to break down the advantages and disadvantages of the various options. Plus, we'll ask him when it makes sense for dealers to give...
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Fri: Oklahoma BHPH Dealer Calvin Ruth Joins to Talk Adjustments & Expansion
Tulsa area Buy Here Pay Here dealer Calvin Ruth has grown his business in recent years. Now, he's taken another big step forward! On this Friday episode of the BHPH Morning Show, Calvin joins to tell his story of...
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DCS Did It! The White Hat Way Portfolio Summary Report Is Ready!
Earlier this year, we asked all DMS providers in the Buy Here Pay Here and Lease Here Pay Here sector to create (for all their users) a summary report to identfy all changes in principal across a date range. Dealer...
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Friday: Apples vs Oranges in BHPH??? How to Fix the BHPH Fruit Cake
Trying to compare your BHPH business to others? Are they on a different software? If so, the report headings and formulas are not likely to be the same. Plus, business practices vary. The latter probably won't change....
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How to Reduce Holiday Repos in BHPH (the White Hat Way)
All BHPH and LHPH dealers want for Christmas is on-time car payments. But the customers' kiddos are hoping for a magical Christmas morning. With just 2 weeks to go, budgets are being stretched and emotions are running...
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Friday: Introducing White Hat Way's Profitability Calculator for BHPH Dealers
Want a way to quickly assess your BHPH profitability? Here you go! On this Friday broadcast, we'll introduce an ultra-simple way to create a P&L snapshot of sorts. Tune in to hear how we recommend separating...
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White Hat Weds: The Value(s) of Community Outreach (and Ways to Do It)
Why give time (and perhaps dollars) to community outreach? Why step in to become part of the fabric of the neighborhoods near you? On this White Hat Wednesday episode of the BHPH Morning Show, we'll speak to the why...
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Weds: White Hat Certification Course - When, Where, Why?
The dates are set. White Hat Way will be issuing the first certificates to dealers who complete the course in February. What makes a "White Hat Dealer" stand out from the rest? On this White Hat Wednesday (live at 11...
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