All Episodes
Episodes
Data Integrity (and More) ... Who's the Sheriff Around Here???
Howdy, y'all. It occurs to me that who wears the badge as the steward of data (and more) in our treasured BHPH/LHPH industry is an important thing to decide. I believe that most of us want the same thing there. We...
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White Hat Weds: The High Price of Overselling (Sell This Instead)
On this White Hat Wednesday episode, we'll explain how some recent emails inspired us to bring around the subject of overselling. Car dealers can certainly pay a price for that. So can coaches, vendors, etc. Join us...
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Friday: Attendee Feedback from This Week's BHPH Dealer Forum
Was it worth the trip to New Orleans? We're hearing 'YES!' from lots of folks! On this Friday broadcast, our guests include attendees Rudy Enriquez (TX), Elisabeth Lindsey Taylor (KY), Adrian Bueno (UT), and business...
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Weds: "White Hat" Approach to Profitability in Buy Here Pay Here
Heard of "phantom" profit in BHPH? It's a known factor and one that presents challenges for dealers in measuring their level success. On this White Hat Wednesday episode, we'll demonstrate the most common 2-piece...
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Friday: Industry News, October Dealer Data, and Election Impact
As we close out the first full week of November, we'll recap news from around BHPH/LHPH and share some of the key sales figures coming in from October. And, as time permits, we'll offer our perspective on what...
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Weds: "White Hat" Word Tracks for Your BHPH/LHPH Teams
Words. They matter. In our world of Buy Here Pay Here and Lease Here Pay Here, the right words can earn the sale or collect the payment. On this White Hat Wednesday broadcast, we'll offer up some phrasing and teach...
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Friday: Time to Set Up a Related Finance Company (RFC)???
For dealers doing BHPH (not LHPH), adding a Related Finance Company (RFC) is a very common strategy for deferring income tax. Plus, there are lots of other benefits that dealers enjoy in that structure. Not sure if...
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White Hat Weds: To Grow, Understand Your BHPH/LHPH Clientele
Looking to grow your BHPH or LHPH business? Here's a rarely-discussed suggestion: identify your ideal customer! Then, get laser-focused on the needs and motivations. Collectively, who are they really? And through what...
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Friday's Hot Topic: Repo Numbers ... How Many Is Too Many???
Repos were a hot topic this week in the social media groups. In particular, one thread brought out lots of advice and opinions. Not surprisingly, there was some debate about how to best measure repo losses and what is...
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Friday: Faster Recon & More BHPH/LHPH Sales ... Guaranteed!
It's a common thread: "If we could recon more, we could sell more." Or, "Recon coninues to be my primary bottleneck." On this Friday episode, we're going to lay out some concrete ways to push past this problem and...
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White Hat Weds: Updates on Our Request of ALL DMS Providers
On this White Hat Wednesday, we'll share the latest actions and responses from the DMS providers as we revisit the request we made in June. Called the "White Hat Way Portfolio Summary Report," we proposed a layout and...
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NIADA's CEO Jeff Martin Joins to Recap Sep Policy Conference and Preview Nov Dealer Forum
On the heels of the Policy Conference in DC, we welcome Jeff Martin to this LIVE Friday broadcast. As the CEO of the National Independent Auto Dealers Association (NIADA), he particated in the annual event that brings...
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